Services
Use our services as much or as little as you need
Access
Your survey is nothing without the right respondents. Over and over again, life science market researchers say their single biggest barrier to success is reaching the right experts. You need a solution with precise targeting and deep knowledge of its respondent panel. InCrowd’s Access service allows you to leverage the InCrowd platform, its survey support tools, and global panel of healthcare stakeholders.
InCrowd’s world-class, global panel offers:
2+ million healthcare professionals and patients worldwide
150 therapeutic specialties
A multitude of panelist attribute data for targeted engagement
Rigorously vetted panel members for high-quality respondents
27% response rate
Agile-responsive panelists’ behavior
InCrowd enables agile responsiveness with:
Mobile integration to InCrowd’s platform
Platform translation in 20 languages
High emphasis on respondent UX and agile best practices
Access+
You want control of your research, but you need help in a few aspects of it. Our market insights professionals can help you make the most of your survey. We understand the life science industry and work with 80 of the top global 100 pharmaceutical companies. As part of Access+, our research experts will help you with:
- Access services—access to InCrowd’s platform, survey support tools, and global panel
- Survey programming
- Survey optimization support
Full Service
When you need more than just Access and selected services, InCrowd can provide Full-Service support. Our experienced Client Service team members are ready to conduct your research for you. We will handle all necessary survey development and execution services from inception to polished report, working with you along the way to ensure we’re meeting your research objectives and goals.
These are the services included in our packaged service offerings:
Services
Access
Access +
Full Service
Onboarding & Initial Training
Real-time, in-system support
Feasibility support
Sampling strategy design
Fieldwork management
Translation management (where applicable)
Compliance, AE monitoring & reporting
Data quality checks
Analytics suite and real-time dashboard within system
PowerPoint & Excel exports from system
Programming
Survey optimization support
Research design guidance
Full report building
Regardless of the type of research you’re conducting with InCrowd, your service support can be tailored to your needs.
InCrowd’s tiered services can be paired with qual research as well. Our qualitative research approaches include:
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Story flow
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Message optimization
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User experience
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Patient journey
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Patient and HCP engagement research
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TPP and Concept testing
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Device research
These offerings can be enhanced by a variety of projective techniques and a team of moderators with extensive healthcare experience.
Resources
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