Services

Use our services as much or as little as you need

Access

Your survey is nothing without the right respondents. Over and over again, life science market researchers say their single biggest barrier to success is reaching the right experts. You need a solution with precise targeting and deep knowledge of its respondent panel. InCrowd’s Access service allows you to leverage the InCrowd platform, its survey support tools, and global panel of healthcare stakeholders.

Access

InCrowd’s world-class, global panel offers:

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2+ million healthcare professionals and patients worldwide

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150 therapeutic specialties

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A multitude of panelist attribute data for targeted engagement

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Rigorously vetted panel members for high-quality respondents

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27% response rate

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Agile-responsive panelists’ behavior

InCrowd enables agile responsiveness with:

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Mobile integration to InCrowd’s platform

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Platform translation in 20 languages

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High emphasis on respondent UX and agile best practices

Access+

You want control of your research, but you need help in a few aspects of it. Our market insights professionals can help you make the most of your survey. We understand the life science industry and work with 80 of the top global 100 pharmaceutical companies. As part of Access+, our research experts will help you with:

  • Access services—access to InCrowd’s platform, survey support tools, and global panel
  • Survey programming
  • Survey optimization support
Access Plus

Full Service

When you need more than just Access and selected services, InCrowd can provide Full-Service support. Our experienced Client Service team members are ready to conduct your research for you. We will handle all necessary survey development and execution services from inception to polished report, working with you along the way to ensure we’re meeting your research objectives and goals.

Full Service

These are the services included in our packaged service offerings: 

Services

Access

Access +

Full Service

Onboarding & Initial Training
Real-time, in-system support
Feasibility support
Sampling strategy design
Fieldwork management
Translation management (where applicable)

Compliance, AE monitoring & reporting
Data quality checks
Analytics suite and real-time dashboard within system
PowerPoint & Excel exports from system
Programming
Survey optimization report
Research design guidance
Full report building

Regardless of the type of research you’re conducting with InCrowd, your service support can be tailored to your needs.

InCrowd’s tiered services can be paired with qual research as well. Our qualitative research approaches include:

  • Story flow

  • Message optimization

  • User experience

  • Patient journey

  • Patient and HCP engagement research

  • TPP and Concept testing

  • Device research

These offerings can be enhanced by a variety of projective techniques and a team of moderators with extensive healthcare experience.

Resources

Latest Insights

RSV Tracker: Wave 3

RSV Tracker: Wave 3

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See the MM&M article about RSV tracking

See the MM&M article about RSV tracking

“Coming so early in the flu and respiratory illness season, and before the holidays, the data suggests it may be a very challenging winter. We will continue to track the voice of clinicians as an important barometer for U.S. healthcare resources,” Daniel S....

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The Impact of Technology on Mental Healthcare

The Impact of Technology on Mental Healthcare

Exploring Psychiatrist Opinions and Expectations Around the Rise in Digital Therapeutics to Treat Mental Health The National Institutes of Health (NIH) believe “technology has opened a new frontier in mental health support,” but questions remain around how...

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