Career Opportunities

Product Owner

InCrowd is seeking a full-time Product Owner/Manager to help to continue to build our award-winning healthcare research technology platform and launch new industry-changing products. InCrowd team members are easy-going but incredibly hard working and true experts in their respective disciplines.

In this role you will be on point to truly own and drive your product portfolio forward, collaborating with teammates across the organization to conceive of new innovations while helping the Engineering team to build product in the most efficient and effective way. On the Product side, we are a small team of highly skilled product development professionals focused on continuing to expand our portfolio to become the one-stop-shop for customers seeking to uncover market insights.

Here’s the quick bulleted breakdown of this multi-faceted, dynamic and evolving role at InCrowd:

  • Derive product insights through customer interactions, competitive intelligence, and other market data
  • Guide a cross-functional agile product team with 3-5 engineers, a scrum master, and a UI designer
  • Collaborate with members of the Product Team in developing and executing on the long-term vision for the InCrowd product suite
  • Manage your product roadmap to meet and exceed company objectives and KPIs
  • Prioritize feature requests based on customer feedback, internal stakeholders, and market demand
  • Make product investment recommendations to Executive Team
  • Break down large initiatives and product vision into appropriately sized components, from quarter-over-quarter big picture concepts to sprint-level user stories. (At Product University you double-majored in Product Strategy and Operational Execution.)
  • Own the product user experience and deliver/coordinate delivery of the appropriate Product/UX/UI artifacts (wireframes, flow charts, whiteboard sketches, etc.)
  • Communicate effectively with internal and external stakeholders on product direction



  • At least 4 years of experience in software development projects
  • Autonomous self-starter able to provide direction in a sea of ambiguity
  • A knack for finding the best way to solve problems when constraints exist
  • Ability to empathize with stakeholders and users
  • Ability to provide and effectively adapt to constructive feedback
  • Strong presentation and communication skills
  • Understanding of web & mobile application architecture
  • Proficiency in rapid software prototyping a plus
  • Proficiency in technical product management a plus; experience working in complex data products a huge plus
  • This is a full-time, salaried position based in the RiverWorks in Watertown, MA.



InCrowd is truly a wonderful place to work, full of smart people who work hard when necessary but are also flexible about time when we’re less busy. We’re a highly motivated group that values collaboration and gets excited when new people bring their own unique perspectives to the table. When we look for people to join our team, we seek talented, ambitious problem solvers who are as excited as we are to develop some seriously cool products and services.

Above all else you’ll have the opportunity to build something truly unique in the healthcare space. But in doing so you will work with an outstanding team and contribute to the warm culture of a rapidly growing company with plenty of perks. Enjoy summer Fridays (early release from Memorial Day to Labor Day), way more snacks than it’s possible to eat (some of them even healthy!), weekly (and then some) team lunches, beer and coffee on tap. This is a place where people are truly friends inside and outside of the office. Speaking of outside the office, we pride ourselves on giving our team members the flexibility to work from home on days when they might need to.

We’re located in the cool RiverWorks building (a converted Mill) in Watertown which sports its own café with many other great food options within striking distance in Watertown and neighboring Newton and Waltham. Concrete floors and high open wood raftered ceilings provide the perfect backdrop for creativity and building great new products. There are plenty of nooks for you to cozy up for quiet thinking time and also plenty of open collaboration space. And of course that space is also perfect for cutting loose during our regular company happy hours and game nights. We have billiards in house and a beautiful courtyard that is perfectly conducive to outdoor working sessions and summertime games of cornhole. You’ll also get to enjoy access to a free gym in the building, and in the summer many of our team members take to the path along the Charles, which is right out our back door, for bike rides, runs, and walks.